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FAQ


Yes, on some exams. Before you start an exam you can configure several settings on the exam settings page. On the right look for Randomize questions and Randomize answers. Some exams do not feature these options. If it is grayed out then the exam does not feature this option.

Yes, on some exams. If this feature is enabled you will see the setting option on the exam settings page on the right. If it is grayed out then the exam does not feature this option.

The exams are highly configurable. Before you start an exam spend time on the exam settings page to set up the exact exam you want to take. Pay attention to the exams and objectives you have chosen. For example if you have selected "Exam 1" in the exam area but you have only selected "Chapter 1" in the objectives area then you will only be served those questions in Exam 1 that are related to Chapter 1. If you instead prefer to load all Exam 1 questions then be sure to select all of the objectives.

This is a web based application and performance can vary based on your connection speed. You can try to configure exams with fewer questions to improve loading and grading performance. To do this in the exam settings screen select fewer exams and objectives and/or set a smaller number of questions on the right.

You cannot save your exam as a PDF file. When you save an exam the application saves your exam state so you can reload the exam to the application at a later time and resume your exam. There is limited print functionality on the grading screen and if your system can print to PDF you will be able to save basic exam data to a PDF from the exam grading and history screens.

If you see a content issue while you are taking an exam and would like to contact us about it please click the Send Feedback button located in the upper right of each question. We will provide the feedback to the author for content update consideration. If you are experiencing a technical issue please see the How do I report a technical error? Q&A.

If you are experiencing a technical error click the Help tab. In the Support section there is a link to contact us.

Use the Prev and Next buttons below the answer choices. You can also click Review to see your exam status and navigate to questions you have marked or have not attempted. Do not use your browser's back button.

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